PERSONAL DATA PROTECTION NOTICE
Information on the Protection of Personal Data;
As Arborea Hotel - www.arborea.com.tr, we attach great importance to the processing and preservation of your personal data in compliance with the Personal Data Protection Law No. 6698 (“Law”). We would like to inform our customers about our purposes and methods of collecting, processing, and transferring personal data, as well as your rights arising from the Law.
1. Methods of Collecting Personal Data
As Arborea Hotel - www.arborea.com.tr, in our capacity as the data controller and within the framework of our legal obligations arising from the legislation, we collect your personal data verbally, in writing, or electronically through verbal communication, our website, social media channels, mobile applications, and similar means for purposes such as enabling you to benefit from the services of our brands, informing you about our campaigns if you have given your consent, recording your suggestions and complaints, providing you with better service standards, and determining and implementing the commercial and business strategies of Arborea Hotel - www.arborea.com.tr.
2. Processing of Personal Data and Purposes of Processing
As Arborea Hotel - www.arborea.com.tr, in our capacity as the data controller, through our call centers, written communication channels, social media pages, mobile communication channels, in-store communication channels, and/or all kinds of channels not limited to these; your personal and/or sensitive personal data obtained with your consent may be wholly or partially obtained, recorded, stored, preserved, amended, updated, periodically checked, reorganized, classified, and retained for the period required for the purpose for which they are processed or for the period stipulated in the relevant law; and in cases of legal or service-related actual necessity, may be shared/transferred with the private/legal persons with whom Arborea Hotel - www.arborea.com.tr cooperates, public institutions and organizations to which it is legally obliged, and/or relevant third-party real persons/legal entities residing in Türkiye or abroad, and may be transferred abroad where legally or operationally required.
We hereby inform you that Arborea Hotel - www.arborea.com.tr may process your personal data in accordance with the Personal Data Protection Law No. 6698 and the relevant legislation in all circumstances, for purposes such as enabling customers to benefit from the services of our brands, informing you about our campaigns if you have given your consent, recording your suggestions and complaints, providing you with better service standards, and determining and implementing the commercial and business strategies of Arborea Hotel - www.arborea.com.tr.
3. Transfer of Personal Data
Arborea Hotel - www.arborea.com.tr may share your personal data only on the basis of your explicit consent or, provided that adequate measures are taken within the framework of the security and confidentiality principles specified in the Law, domestically and abroad with the necessary security measures in place, for the purposes of carrying out company activities, ensuring and/or discussing the business relationship between data subjects and our customers, offering services, opportunities and benefits, and improving service quality; with our group companies, business partners, customers with whom we have agreements and to whom we provide services as required by our activities, suppliers, audit firms, public institutions or organizations authorized to request such data due to legal obligations, and other relevant authorities, without limitation thereto.
4. Rights of the Personal Data Owner Listed in Article 11 of the Personal Data Protection Law (“Law”)
Arborea Hotel - www.arborea.com.tr shall respond to the following requests of the relevant persons:
a) To learn whether Arborea Hotel - www.arborea.com.tr processes personal data relating to them and which personal data it processes,
b) To request information regarding the purposes of the processing activities,
c) To know the third parties to whom Arborea Hotel - www.arborea.com.tr transfers personal data domestically or abroad,
d) To request the correction of personal data if it has been processed incompletely or inaccurately,
e) To request the deletion or destruction of personal data in accordance with the Law,
f) In case of a request for correction, deletion, or destruction of personal data, to request that the transactions carried out be notified to third parties to whom the personal data has been transferred,
g) To object to the emergence of a result against the person by means of analysis of processed data exclusively through automated systems, and
h) To obtain a copy of their personal data.
You may contact us regarding your opinions and questions.
Arborea Hotel - www.arborea.com.tr Online Shop requests certain personal information from you (such as name, age, interests, e-mail, etc.) in order to provide better service to its customers. This information collected on the Arborea Hotel - www.arborea.com.tr Online Shop servers is used only within Arborea Hotel - www.arborea.com.tr Online Shop for periodic campaign activities, creating special promotional activities for customer profiles, and customer “classification” studies aimed at preventing the sending of unwanted e-mails. Arborea Hotel - www.arborea.com.tr Online Shop never shares the information collected from membership forms with third parties without the knowledge of the relevant member or unless otherwise instructed, does not use it for any commercial purpose unrelated to its activities, and does not sell it.
Customer information may only be disclosed to official authorities if such information is requested by authorized public institutions and where disclosure is required under mandatory applicable legislation.
Only the customer can access all information entered into the system by the customer, and only the customer can change this information. It is not possible for anyone else to access or alter this information. Your credit card information requested on the payment page is not kept on the servers of Arborea Hotel - www.arborea.com.tr Online Shop or the companies serving it in any way, in order to maintain the highest level of security for our valued customers shopping on the site. In this way, all payment transactions are ensured to take place between the bank and your computer through the Arborea Hotel - www.arborea.com.tr Online Shop interface.
Cookies are small text files or pieces of information stored on your computer or mobile device (such as a smartphone or tablet) when you visit our site.
We use cookies to make our Sites easier to use and to tailor them to your interests and needs. Websites can read and write these cookie files, and in this way important information about you can be remembered in order to recognize you and provide you with a more suitable website experience (such as remembering your preference settings).
Cookies also help speed up your future activities on our Sites. In addition, we may use cookies to collect statistical information about how visitors use our Sites in order to understand how our Sites are used and to improve their design and usability.
Arborea Hotel - www.arborea.com.tr